We Help Those Who Build for the Public Good

All with the Power of Al

Customer Satisfaction

AlphaVu revolutionizes customer interaction analysis by seamlessly aggregating engagements from multiple communications channels. Our up-to-the-minute intelligence offers in-depth insights on customer satisfaction, demographics, behavior, and evolving attitudes, empowering you to make informed business decisions.

Community Sentiment

Our advanced algorithms analyze your customer and public engagement data, providing daily comparisons of public opinion versus your customers' viewpoints, allowing you to make informed decisions and prioritize what truly matters to your organization.

Voter Opinion

Utilize AI and advanced Language Models to uncover real-time insights on voter sentiment regarding critical issues. Our comprehensive understanding of voter perspectives, spanning energy, water, transportation, safety, and construction, enables informed decision-making by community stakeholders, fostering growth and prosperity.

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AlphaVu Celebrates 15 Years, Welcomes New Chief Technology Officer.  Learn More >

Well-informed citizens are empowered to make good decisions to build and improve their communities.

Our solution offers a holistic view of media and public discourse surrounding your capital project, planning study, or service change.

Online conversations can have a significant impact on peoples’ perceptions of public opinion.

AlphaVu offers access to the opinions of diverse and hard-to-reach populations.

Innovation

Targeting

In the age of AI, people have increasingly high standards: they want an empathetic, relevant, and customized message. AlphaVu has developed proprietary, sub-neighborhood level targeting methodologies, based on our patent-pending algorithms and AI algorithmic approaches, so you don’t have to blindly trust 3rd party or social media platforms, making sure your reach is targeted, accurate, and on time.
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Misinformation

The proliferation of misinformation is a fact in modern communications. Detecting and addressing misinformation early prevents damage to your brand and reduces waste in your public outreach efforts. AlphaVu’s patented misinformation detection algorithms clarify when misinformation about your message is growing, identifies its sources, and gives you a path to getting the truth into the hands of your target audiences.
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Actionable Data

Dashboards aren’t for everyone.  All the data and metrics in the world are useless if they aren’t designed for the way you process information. AlphaVu believes reporting means getting you the essential information you need, at the time you need it, and pushed to the location where you most want to see it. You can access your metrics through the AlphaVu web app, text message or email notification, or querying a voice assistant. Fast, timely, and essential metrics right to your phone only when you need them – this is the key to taking action on your data the right way.
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Artificial Intelligence

Eric Schmidt, the former CEO of Google, says every modern organization ‘should be running towards Artificial Intelligence.’ This means even real-time insights aren’t alone sufficient. AlphaVu builds and customized Large Language Models and other AI algorithms to predict how the public will react to your marketing/communications efforts, service changes, and even exogenous, real-world factors like weather, public health, and unemployment rates. We help our clients predict and understand the specific impacts of their actions on both public satisfaction and operational success so they can drive the behavioral change they seek.
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Company Values

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Machines Need Humans

Well-informed citizens are empowered to make good decisions to build and improve their communities...

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The Future Is Local

Local institutions are at the forefront of enhancing the well-being of their citizens. 

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Data Privacy Is Central

Data privacy is at the core of our culture. In this era of extensive digital surveillance, AlphaVu offers a refreshing alternative by respecting...

Scott Wilkinson

Scott Wilkinson

Founder and CEO

Scott is driven to help those who build for the public good.

He started his career working for elected officials, both in campaigns and policy positions, where he learned the ins and outs of politics and public service. Over the years, he gained experience in the private sector leading initiatives on market research, RFID technology, and biometrics. As he developed a deep understanding of proper data collection and analysis, Scott saw the need for public servants to be equipped with more accurate input to make informed decisions on policies and investments that could improve their communities.

Scott began AlphaVu with a single aim: to uncover a true view of public opinion by understanding people on their own terms.

Zachary Hernandez

Director of Client Engagement

Zach’s goal in client engagement is to be an extension of your in-house staff, knowing your organization and its objectives as much as anyone else on your team.

He uses this familiarity with his clients to offer them the right reports, visualizations, and insights they need to make informed decisions. Using your data, Zach can connect you with custom audience lists for community outreach, and he develops reports that help you see trends in public sentiment.

Zach has extensive experience in supporting transportation and transit clients, and he was honored by Mass Transit Magazine as a top “40 Under 40” in the transportation industry.

Zachary Hernandez
AlphaVu Chief Technology Officer Mitchell Parsons headshot photo

Mitchell Parsons

Chief Technology Officer

The only place it’s good to have your head in the clouds is in technology, and Mitchell has dedicated the last decade of his career to advanced cloud computing.

In his prior roles, Mitchell supported clients from a variety of sectors, giving him diverse and valuable experience in data security protocols and agile development. At AlphaVu, Mitchell is responsible for leading the software development and data science teams.

His understanding of artificial intelligence, analytics, and data privacy assures that AlphaVu’s clients have access to cutting-edge capabilities and their data is protected by best-in-class security.

Ecosystem

AlphaVu's scalable and secure technology is built on a serverless, microservices architecture, enabling us to handle large volumes and diverse sources of data while ensuring data privacy. With this architecture, we can develop and test machine learning models using in-house or approved partner data scientists, providing you with custom models and actionable insights to enhance customer satisfaction and public sentiment.

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